Welcome to KoachSynk!
This guide will walk you through the essential steps to get your organization up and running.
Step 1: Set Up Your Organization Branding
From your dashboard's Organization Settings card, you can:
- Upload your organization's logo using Update Logo
- Add your public-facing contact information, photos, and details under Manage Public Page
Step 2: Add Additional Administrators (Optional)
If you have other people who need to help manage your organization, go to Manage Admins in the People Management section.
- As the Organization Owner, you have full access and can manage other admins
- Additional Admins can have specific permissions enabled/disabled
- Content Managers are a limited role for a social-media or marketing helper — they can edit only your public-facing page & content (public page, announcements, sponsors, gallery, FAQs, logo) and nothing else. Add them under People Management → Content Managers — you can even invite a parent/guardian.
See Managing Organization Administrators for details.
Step 3: Set Up Your Public Page
Navigate to Manage Public Page from your dashboard.
- Required: Create a custom URL (e.g., "yourorg") to make your page accessible
- Automatic: All open registrations will automatically appear on your public page
- Optional: Add your logo, contact info, photos, FAQs, and news updates to enhance your page
- Delegate it: assign a Content Manager (People Management → Content Managers) to keep your public page and content up to date — they get access to this and nothing else.
Tip: Your public page is live as soon as you save a custom URL. You can enhance it with additional content anytime.
Step 4: Create Your First Season (Optional)
If you plan to use registration, go to Manage Seasons & Registrations to create a season. Otherwise, skip to Step 5.
Note: Before you can create a season with paid registration, you must first set up Stripe Connect to accept payments.
Step 5: Create Teams
You have two options:
- Create New Team - For existing rosters or teams that don't need registration
- Quick Team Registration - Creates a team AND opens paid registration (requires Stripe setup first)
Step 6: Add Players
Players can register themselves, or you can add them manually using Player Management, which lets you manage all players and assign them to teams from one place.
Step 7: Assign Coaches
Use Coach Management to manage your coaches and assign them to teams, giving them access to their team's roster and schedule.