Getting Started as a Parent or Guardian

Welcome to KoachSynk! As a parent or guardian, you can stay connected to your child's team, view schedules, communicate with coaches, and never miss an important update.

What You Can Do

• View your child's team schedule (games, practices, events)
• Receive push notifications for new messages and announcements
• Message coaches directly
• Set your child's availability for events
• View practice plans before practices
• Track your child's stats throughout the season

Accessing Your Account

Logging In:

1. Go to koachsynk.com or open the mobile app
2. Enter your username and password
3. You'll see your Guardian Dashboard with all linked children

Mobile App:

Download the free KoachSynk app for iOS or Android to get:

• Push notifications for new messages and announcements
• Quick access to team schedules
• Easy messaging with coaches
• View practice plans on the go

Viewing Your Child's Schedule

1. From your Guardian Dashboard, click the team for your child you want to view (each child's team is its own list item)
2. Upcoming events show right on the team view
3. Click View Full Schedule to see all events, with both List and Calendar views and an Upcoming/Past toggle
4. Click any event for details (location, time, notes)

Setting Availability

Let the coach know if your child can attend an event:

1. Open the team schedule (use View Full Schedule from the team view)
2. Click on the event, or use the status dropdown in the List View
3. Choose Going, Late, Maybe, or Not Going
4. If you choose Late or Not Going, you'll be prompted to add an optional note (e.g., "Will arrive 10 minutes late" or "Family vacation"). Going and Maybe are saved right away with no note.

Communicating with Coaches

• Use the Messages feature to contact coaches
• Keep messages relevant to team activities
• Check for team announcements regularly

Multiple Children?

If you have multiple children on different teams:

• All children appear on your Guardian Dashboard
• Switch between children easily
• Each child's teams and schedules are separate
• One login manages all your children

Need Help?

Contact your team coach or organization admin if you have questions about your account or team activities.