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Guide for Parents and Guardians

BeginnerGetting Started 18 views

Getting Started as a Parent or Guardian

Welcome to KoachSynk! As a parent or guardian, you can stay connected to your child's team, view schedules, communicate with coaches, and never miss an important update.

What You Can Do

  • View your child's team schedule (games, practices, events)
  • Receive push notifications for schedule changes
  • Message coaches directly
  • Set your child's availability for events
  • View practice plans before practices
  • Track your child's stats throughout the season

Accessing Your Account

Logging In:

  1. Go to koachsynk.com or open the mobile app
  2. Enter your username and password
  3. You'll see your Guardian Dashboard with all linked children

Mobile App:

Download the free KoachSynk app for iOS or Android to get:

  • Push notifications for schedule changes
  • Quick access to team schedules
  • Easy messaging with coaches
  • View practice plans on the go

Viewing Your Child's Schedule

  1. From the dashboard, click on your child's name
  2. Select the team you want to view
  3. Click Schedule to see all upcoming events
  4. Tap any event for details (location, time, notes)

Setting Availability

Let the coach know if your child can attend an event:

  1. Go to the team schedule
  2. Click on the event
  3. Select Available, Maybe, or Unavailable
  4. Optionally add a note (e.g., "Will arrive 10 minutes late")
Tip: Coaches appreciate knowing attendance in advance. Update availability as soon as you know!

Communicating with Coaches

  • Use the Messages feature to contact coaches
  • Keep messages relevant to team activities
  • Check for team announcements regularly

Multiple Children?

If you have multiple children on different teams:

  • All children appear on your Guardian Dashboard
  • Switch between children easily
  • Each child's teams and schedules are separate
  • One login manages all your children

Need Help?

Contact your team coach or organization admin if you have questions about your account or team activities.

Still need help?

Can't find what you're looking for? Our support team is here to help.

We typically respond within 24 hours